Compliance Monitor

The regulator has banned two former Credit Suisse managing directors after reviewing their guilty pleas and subsequent incriminating evidence in the United States but without waiting to hear - as originally planned - the comments of the judge upon sentencing.

Customers with challenging personal circumstances are a third more likely to feel negatively after contact with the financial services sector than other members of the population, according to new research from the regulator.

Government plans to abolish the Payment Systems Regulator and merge it in fully with the FCA are leading to speculation that budget changes could also hit the Financial Ombudsman Service.