We use cookies to improve your website experience. To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy. By continuing to use the website, you consent to our use of cookies. Close

CHAPTER 5 THE INITIAL MEETING

International Commercial Mediation

Page 81 5 THE INITIAL MEETING The first contact between any of the parties to the mediation and the mediator is critical in establishing “mediator control”. Mediator control means the ability of the mediator to take charge of the situation and subconsciously, if not actually, gain the respect of the parties. This then allows the mediator, in later sessions, to guide the parties through the process and resolve their dispute. We have all experienced this instant “control” or “respect”—think of the last time a police constable asked you to pull over—instant control. In fact the Metropolitan Police use it as part of their training in dealing with the public—it is called “officer presence”and although it may appear a bit strange, the concept works well not only for Police Constables but for mediators as well. A typical “officer presence” explanation given to Police Constables is as follows:

The rest of this document is only available to i-law.com online subscribers.

If you are already a subscriber, please enter your details below to log in.

Enter your email address to log in as a user on your corporate account.
Remember me on this computer

Not yet an i-law subscriber?

Devices

Request a trial Find out more