This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
AWARDS AND INTEREST
The aim of the ombudsman in making an award is to put the complainant back into the position he would have been in had it not been for the firm’s actions. If it would be fair and reasonable, a determination may include a money award 1 to compensate for financial loss 2 or any other loss or damage of a specified kind, 3 including damages for distress or inconvenience, pain and suffering or damage to reputation, whether or not a court would award such or any compensation. 4
The rest of this document is only available to i-law.com online
If you are already a subscriber, please enter your details below to log in.