Principle and outcomes focused operational resilience

A suite of new documents from the UK regulators represent a shift of thinking on how to manage inevitable disruptions. Charlotte Hill and Clare Reynolds examine the key requirements and some of the challenges as firms look to implement this new policy framework.

Charlotte Hillis a partner and head of the financial services regulatory group at Taylor Wessing in London, whereClare Reynoldsis a senior associate. Contact them onc.hill@taylorwessing.comandc.reynolds@taylorwessing.com.

On 29 March 2021, the Financial Conduct Authority, Prudential Regulation Authority and the Bank of England published their final policy papers on ‘Building operational resilience: Impact tolerances for important business services’ .