Insurance industry survey finds persisting conduct concerns

A survey of insurance business culture within the London Market suggests that firms still tend to prioritise commercial success over ethical conduct and that homeworking has enhanced the risk of non-financial misconduct. Jeremy Irving outlines the results.

Jeremy Irving, who specialises in FCA and PRA regulation, is head of Financial Services at law firm Browne Jacobson in London. Contact him on jeremy.irving@brownejacobson.com.

Over the past few years, the London Market has come under regulatory scrutiny in various respects.