Claims tool

Skuld has launched its inaugural online claims tool to allow members to receive reimbursement of crew claims automatically. The solution will allow members, clients, brokers and crewing managers to notify all crew claims on skuld.com, add information, documents and costs. Simpler claims will be handled automatically, with cash reimbursement processed as quickly as possible. The system recognises more complex cases, which will be reverted to Skuld’s skilled claims handlers. It uses a standardised process with less email correspondence and a task manager to keep track of outstanding tasks for the claims.