Mastering the art of investigation

Chelsea Binns (www.jjay.cuny.edu/faculty/chelsea-binns) is assistant professor at the John Jay College of Criminal Justice in New York City. She is the author ofFraud Hotlines: Design, Performance & Assessment, CRC Press, 2017 andThe Art of Investigation,CRC Press, 2020.

Are great investigators born or made? Chelsea Binns of the John Jay College of Criminal Justice, NYC, has extensively researched the competencies involved and interviewed many skilled investigators. Here, she applies a few of these qualities to fraud cases and suggests ways that investigators can improve their outcomes.