Speech recognition and AI – the vulnerability of a scammer’s voice

“A recovering lawyer with a passion, and latterly talent, for technology,” Nigel Cannings is the founder of Intelligent Voice (https://intelligentvoice.com/) – which develops proactive compliance and technology solutions for various forms of media. His experience in both technology and law provides a unique insight into the future of these technologies and the legalities surrounding them.

Though fraudsters are tremendously resourceful in using technology to perpetrate their schemes, they increasingly face a significant challenge when attempting to deceive businesses that handle large volumes of telephone calls. Nigel Cannings of Intelligent Voice explains how advanced machine learning combined with conversational AI, natural language processing, and automatic speech recognition can catch them out.