What can fraud prevention learn from behavioural science?

A holistic counter-fraud approach can usefully draw on insights from economics, psychology, sociology and neurology to promote a culture where wrongdoing is less prevalent. Priya Giuliani and Katherine Odendaal of Guidehouse outline how tactics such as the social norm technique, ethical nudges and strategic use of friction can benefit workplace behaviours.

Priya Giuliani (pgiuliani@guidehouse.com) is a partner with Guidehouse's Financial Crime, Fraud & Investigative Services: https://guidehouse.com/services/financial-crime-fraud-investigative-services. She has over 25 years of investigations and compliance experience, and leads the FFI team in European markets. Katherine Odendaal (kodendaal@guidehouse.com) has more than 15 years' experience in audit and senior investigations roles, and is a director with the team.

A holistic counter-fraud approach can usefully draw on insights from economics, psychology, sociology and neurology to promote a culture where wrongdoing is less prevalent. Priya Giuliani and Katherine Odendaal of Guidehouse outline how tactics such as the social norm technique, ethical nudges and strategic use of friction can benefit workplace behaviours.