Motif opens second BPO centre in Philippines

Asia

US-based Motif Incorporated, a provider of business process outsourcing (BPO) services, has opened an operations centre in the Philippines. The new centre, based in Manila, complements Motif’s existing centre in India. Motif said that two of its clients are interested in expanding their business relationships to include services delivered from Manila. The company explained that diversifying the geographical location of its centres in the region reduces operational risks to its clients. Motif is increasingly focusing on knowledge-based transaction processing and customer support services such as 401(k) plan administration services, loan-processing services for mortgage banks and personalized e-mail response services for e-commerce companies.