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                                                Health insurers escape auto-renewal change as FCA moves to protect loyal customers
                                            
                                            
                                                
                                        
                                    
                                                
                                                    
                                                    By Neasa MacErlean
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        01 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 9 - 08 May 2021
                                                    
                                                
                                            
                                            
                                                Cryptoasset firms given extra time to register as few gain authorisation
                                            
                                            
                                                
                                        
                                    
                                                
                                                    
                                                    By Neasa MacErlean
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        04 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 9 - 08 May 2021
                                                    
                                                
                                            
                                            
                                                Cryptoasset firms given extra time to register as few gain authorisation
                                            
                                            
                                                
                                        
                                    
                                                
                                                    
                                                    By Neasa MacErlean
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        04 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 10 - 04 June 2021
                                                    
                                                
                                            
                                            
                                                Bank ‘forged’ guarantee signature of distressed customer, rules High Court
                                            
                                            
                                                
                                        
                                    
                                                
                                                    Allegations of bank staff forging signatures that would allow them to enforce recovery and repossessions against vulnerable customers have festered for years in the United Kingdom, while authorities in the United States and Australia have uncovered alarming levels of such practices. Now, the English High Court has upheld a claim, reports Denis O’Connor.
                                                    
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        04 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 9 - 08 May 2021
                                                    
                                                
                                            
                                            
                                                Principle and outcomes focused operational resilience
                                            
                                            
                                                
                                        
                                    
                                                
                                                    A suite of new documents from the UK regulators represent a shift of thinking on how to manage inevitable disruptions. Charlotte Hill and Clare Reynolds examine the key requirements and some of the challenges as firms look to implement this new policy framework.
                                                    
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        04 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 9 - 08 May 2021
                                                    
                                                
                                            
                                            
                                                A Spring flowering of financial services court decisions
                                            
                                            
                                                
                                        
                                    
                                                
                                                    The vernal months produced an array of judicial opinions – on whether a WhatsApp trading tip service constituted a regulated activity, LCF compensation, the nature of a complaint, as well as culpability for non-disclosure of insurance and other non-investment commission. Adam Samuel digs into the judgments.
                                                    
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        04 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 9 - 08 May 2021
                                                    
                                                
                                            
                                            
                                                FCA launches whistleblowing campaign after pandemic dip in reports
                                            
                                            
                                                
                                        
                                    
                                                
                                                    With the number of whistleblowing reports to the regulator having declined amid unprecedented levels of homeworking, the Financial Conduct Authority has invested in increased headcount and resourcing to support whistleblower interaction. Neil Robson discusses the regime.
                                                    
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        04 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 9 - 08 May 2021
                                                    
                                                
                                            
                                            
                                                Managing misconduct risk through culture
                                            
                                            
                                                
                                        
                                    
                                                
                                                    Employee misconduct is at the heart of the risks facing businesses today, so it is imperative to work towards a culture that mitigates against behavioural problems. A careful balance should be struck between demonstrable, measurable procedures and less structured approaches, say Holly Insley, Emma Rachmaninov and Nicola Jones.
                                                    
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        04 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 9 - 08 May 2021
                                                    
                                                
                                            
                                            
                                                Pensions Regulator could enter home workplaces under new powers
                                            
                                            
                                                
                                        
                                    
                                                
                                                    Should UK financial services firms be worried about the Pensions Regulator performing home inspections while staff are working remotely? Danyal Enver and Anne-Marie Winton report.
                                                    
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        04 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 9 - 08 May 2021
                                                    
                                                
                                            
                                            
                                                Pension providers escape regulatory action despite confusion over charges disclosure aims
                                            
                                            
                                                
                                        
                                    
                                                
                                                    
                                                    By Neasa MacErlean
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        07 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 9 - 08 May 2021
                                                    
                                                
                                            
                                            
                                                Half of crypto users plan further purchases
                                            
                                            
                                                
                                        
                                    
                                                
                                                    
                                                    By Neasa MacErlean
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        18 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 10 - 04 June 2021
                                                    
                                                
                                            
                                            
                                                Climate change disclosure rules for firms due by end of 2021
                                            
                                            
                                                
                                        
                                    
                                                
                                                    
                                                    By Neasa MacErlean
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        22 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 10 - 04 June 2021
                                                    
                                                
                                            
                                            
                                                MPs urge wide-scale reform at FCA, in report that berates Bailey leadership
                                            
                                            
                                                
                                        
                                    
                                                
                                                    
                                                    By Neasa MacErlean
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        25 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 10 - 04 June 2021
                                                    
                                                
                                            
                                            
                                                Unsolicited phone calls lead to £110k fine for claims manager
                                            
                                            
                                                
                                        
                                    
                                                
                                                    
                                                    By Neasa MacErlean
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        29 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 10 - 04 June 2021
                                                    
                                                
                                            
                                            
                                                Widespread weaknesses at Authorised Fund Managers found by FCA
                                            
                                            
                                                
                                        
                                    
                                                
                                                    
                                                    By Neasa MacErlean
                                                    
                                                
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                            
                                                    Online Published Date: 
                                                    
                                                        30 June 2021
                                                    
                                                
                                                
                                                    Appeared in issue: 
                                                    
                                                            Vol 33 No 10 - 04 June 2021